Privacy Policy

CozyMane, LLC (“CozyMane,” “we,” “us,” or “our”) operates the CozyMane website and mobile application (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Services.

By using CozyMane, you agree to the practices described in this Privacy Policy.

EFFECTIVE DATE: 4/15/2026

1. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

When you use CozyMane, you may provide information such as:

Your name
Email address
Contact information
Account login details
Subscription and billing-related information
Horse profile information
Care logs, reminders, notes, records, documents, and uploaded images
Other information you choose to enter into the app

Information Collected Automatically

When you use our Services, we may automatically collect certain technical information, such as:

Device type
Operating system
App version
IP address
Browser type
General usage and interaction data
Crash and diagnostic information

Payment Information

Subscriptions and in-app purchases may be processed by Apple or other third-party payment providers.

We do not store full payment card information on our own servers unless explicitly stated otherwise.

2. How We Use Information

We use collected data to:

Provide, operate, and improve the Services
Create and manage user accounts
Save and display horse care records and user-entered data
Process subscriptions and manage account status
Respond to support requests and communicate with you
Send service-related notices, reminders, and updates
Maintain security, prevent fraud, and troubleshoot issues
Analyze app usage and improve performance and features
Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information only in the following situations:

With service providers that help us operate the Services
With payment processors and subscription platforms
With analytics, hosting, storage, or support providers
If required by law, legal process, or governmental request
To protect the rights, property, or safety of CozyMane, our users, or others
In connection with a business transfer such as a merger, acquisition, or sale of assets

4. User Content and Records

CozyMane allows you to store horse care records, medical tracking information, care notes, documents, images, and other content. You are responsible for the accuracy of the information you enter and upload.

You may choose to share certain records or reports generated through the app. Please review any shared information carefully before sending it to another person.

5. Data Retention

We retain information for as long as reasonably necessary to:

Provide the Services
Maintain your account
Comply with legal obligations
Resolve disputes
Enforce our agreements

If you request deletion of your account, we will delete or anonymize your information as required by law, subject to any necessary retention obligations.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may be able to:

Update account information
Edit or remove certain stored content
Turn notifications on or off in your device settings
Delete your account by contacting us at the email below

8. Children's Privacy

CozyMane is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.

9. Third-Party Services

Our Services may link to or rely on third-party services, including Apple, analytics providers, hosting providers, and payment services. Their privacy practices are governed by their own policies, not this Privacy Policy.

10. Health and Care Information Disclaimer

CozyMane provides horse care tracking, organization, and informational support tools. The app does not provide medical or veterinary advice and is not a substitute for medical or veterinary care, diagnosis, or treatment. Always consult a qualified veterinarian or equine professional when making health or treatment decisions.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date and post the revised version on this page.

12. Contact Us

If you have questions about this Privacy Policy, contact:

CozyMane, LLC
Email: [CozyManeSupport@gmail.com]
Website: [https://cozymane.com]